Terms of Service
Effective Date: August 3, 2026
Welcome to Mana Cacao. These Terms of Service ("Terms") govern your access to and use of www.manacacaokauai.com (the "Site"), including any purchases made through our website.
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
Use of Our Website
By using this Site, you represent that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this Site under your supervision.
You agree not to use our products or website for any unlawful or unauthorized purpose, or in any way that violates applicable laws or regulations.
You may not attempt to interfere with the security, functionality, or operation of the Site.
Products and Availability
Mana Cacao offers handcrafted ceremonial cacao, botanical foods, body care products, herbal teas, and other small-batch goods.
Because many of our products are handmade using natural ingredients, slight variations in color, aroma, texture, or appearance are normal and are part of the character of handcrafted products.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
Pricing and Payments
All prices are listed in U.S. Dollars (USD).
Prices are subject to change without notice.
Payments are securely processed through Shopify Payments and other authorized payment providers. Mana Cacao does not store your complete payment information.
If an error in pricing or product information occurs, we reserve the right to cancel or refuse any order placed at the incorrect price.
Orders
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorized activity, pricing errors, or misuse of our website.
If your order is canceled after payment has been processed, you will receive a full refund.
Shipping
Orders are processed and shipped within the timeframes stated on our website whenever possible.
Delivery estimates are provided by shipping carriers and are not guaranteed.
Mana Cacao is not responsible for shipping delays caused by weather, carrier delays, customs processing, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided at checkout.
Returns and Refunds
Please refer to our separate Return & Refund Policy for detailed information regarding returns, damaged items, exchanges, and refunds.
Wellness Disclaimer
The information provided on this website is intended for educational and informational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease, and statements made on this Site have not been evaluated by the U.S. Food and Drug Administration.
If you are pregnant, nursing, have a medical condition, or are taking prescription medications, please consult your healthcare provider before using botanical products.
Allergies and Individual Sensitivities
Many of our products contain botanical ingredients, cacao, spices, tree nuts, or essential oils.
Customers are responsible for reviewing ingredient lists before purchasing or using any product.
Mana Cacao is not responsible for allergic reactions or sensitivities resulting from the use of our products.
Intellectual Property
All content available on this Site—including text, product names, photographs, graphics, logos, videos, branding, packaging designs, and other materials—is the property of Mana Cacao unless otherwise stated.
No content may be copied, reproduced, distributed, or used without our prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Mana Cacao shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our maximum liability relating to any purchase shall not exceed the amount paid for the product giving rise to the claim.
Third-Party Links
Our website may contain links to third-party websites, including our Instagram account and other social media platforms.
Mana Cacao is not responsible for the privacy practices, content, or policies of third-party websites.
Privacy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Hawaiʻi, United States, without regard to its conflict of law principles.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or operational needs.
The updated version will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Mana Cacao
Website: www.manacacaokauai.com
Instagram: https://www.instagram.com/manacacao.kauai