Privacy Policy
Effective Date: August 3, 2026
Welcome to Mana Cacao. Your privacy is important to us. This Privacy Policy explains how Mana Cacao ("we," "our," or "us") collects, uses, and protects your personal information when you visit www.manacacaokauai.com (the "Site") or purchase our products.
Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Device identifiers
- Cookies and similar technologies
- Pages visited and products viewed
- Referral sources (such as search engines or social media)
- Information about how you interact with our website
We refer to this as Device Information.
When you place an order or attempt to place an order through our Site, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through Shopify Payments or other approved payment providers—we do not store your full payment details)
- Order history
We refer to this as Order Information.
Together, Device Information and Order Information are referred to as Personal Information.
How We Use Your Information
We use your Personal Information to:
- Process and fulfill your orders
- Provide shipping confirmations and order updates
- Respond to customer service inquiries
- Prevent fraud and protect our business
- Improve our website and customer experience
- Analyze website traffic and product performance
- Send occasional marketing emails or product announcements if you have chosen to receive them
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Cookies and Analytics
Our Site uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
We may use services including:
- Shopify
- Google Analytics
- Meta (Facebook & Instagram) advertising tools
- Other trusted analytics or marketing platforms as our business grows
You can disable cookies through your browser settings, although some features of the Site may not function properly.
Sharing Your Information
We only share your information with trusted service providers necessary to operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics providers
- Advertising platforms when applicable
- We may also disclose information if required by law or to protect our legal rights.
We do not sell your personal information to third parties.
Data Security
We take commercially reasonable steps to protect your information using secure technologies provided by Shopify and other trusted service providers. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain your order information for our business records, accounting purposes, and legal compliance unless you request its deletion where permitted by applicable law.
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of the information we hold about you
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites, including our Instagram account and other social media platforms. We are not responsible for the privacy practices or content of those third-party websites.
You can connect with Mana Cacao on Instagram:
https://www.instagram.com/manacacao.kauai
Interactions on Instagram are governed by Instagram's own Privacy Policy in addition to this Privacy Policy.
Children's Privacy
Our products are intended for general consumers and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Mana Cacao
Website: www.manacacaokauai.com
Instagram: https://www.instagram.com/manacacao.kauai